FAQ

In search for the perfect live music for your wedding ceremony, here is a list of questions each bride should ask and here are the answers Serenata Strings would provide.

Bride’s Question:

Does Serenata Strings offer solely electric instruments?

Answers:

Yes, please click on our VIOLIN & GUITAR SAMPLES. Since then, we have added the electric string quartet, electric string trio, and electric string duo.

Bride’s Question:

Will Serenata Strings perform outdoors?  Will Serenata Strings decline or refuse to perform outdoors due to extreme temperatures?

Answers:

Serenata Strings can and will perform outdoors for no additional fee.

Based on the contractual agreement, Serenata Strings/I Virtuosi will always perform outdoors regardless of the temperature.

Serenata Strings performed outdoors on Jan. 1, 2011 in 35 degree temperature.

Serenata Strings performed outdoors on Dec. 12, 2012 in 45 degree temperature.

Serenata Strings performed outdoors from 6 – 8 p.m. on March 6, 2013 in 54 degree temperature for the Dallas Arboretum Bridal Stroll Open House.

Serenata Strings performed outdoors during summer in 102 degree temperature.

Serenata Strings will never abandon our clients on the day of the wedding.

Bride’s Question:

Will Serenata Strings/I Virtuosi decline or refuse to perform outdoors if it rains?

Answers:

In all cases, there would be an alternative venue or plan in place should rain occur.   Have we performed in the rain?
Yes, we have performed in the rain when it poured on May 25, 2013 at the Dallas Arboretum.
The wedding party, guests and musicians were soaked.

Bride’s Question:

Does Serenata Strings possess liability insurance?

Answers:

Serenata Strings carries a liability insurance with Nationwide Insurance Co.  Serenata Strings added these companies/venues as “Additional Insured” on our liability insurance policy.  The venues that require all vendors to submit a valid copy of certificate of liability insurance are:

  • Bridal Shows Inc.
  • Grapevine Mills
  • Piazza In The Village in Colleyville
  • Ashton Gardens in Corinth
  • Ritz-Carlton in Dallas
  • Avanti Fountain Place in Dallas
  • City Club Of Dallas
  • CityPlace Events Of Dallas in Dallas
  • Trammell Crow Collection Of Asian Art in Dallas
  • Scottish Rite Museum in Dallas
  • LaCima Club in Irving
  • Belltower Chapel & Gardens in Fort Worth
  • Clark Gardens in Weatherford
  • OW Ranch in Granbury

Serenata Strings has submitted a valid copy of our certificate of liability insurance with the venues above listed as “Additional Insured.”  The certificate ensures that Serenata Strings will be allowed to perform at the venues listed above.

Bride’s Question:

Will Serenata Strings/I Virtuosi perform outdoors? And is there an extra charge for performing outdoors?Is amplification necessary and can Serenata Strings/I Virtuosi provide adequate amplification?

Answers:

Serenata Strings can and will perform outdoors for no additional fee.

When hiring a guitarist for an outdoor wedding, the solo guitarist will provide ample amplification, if an electrical outlet is available at the site.

When hiring a larger ensemble, the sheer volume of the size of the ensemble will be sufficient for an outdoor setting.

Bride’s Question:

Are there additional requirements that we need to provide for the musicians when performing outdoors?

Answers:

Serenata Strings asks for adequate cover such as a tent, a marquee or a shade for the musicians as well as their instruments.

Bride’s Question:

Can Serenata Strings accompany vocalists and other instrumentalists of our choosing?And what are the costs?

Answers:

Serenata Strings can accompany vocalists and other instrumentalists of your choosing for no additional fee.  Please see our page Working With Vocalists for more information.

Bride’s Question:

Will Serenata Strings work with other musicians affiliated with the church of our choosing? Are there additional costs?

Answers:

Serenata Strings will work with other musicians affiliated with the church of your choosing for no additional fee.

Bride’s Question:

Can Serenata Strings perform special requests not listed on your repertoire?And what are the costs?

Answers:

Serenata Strings can and will perform ALL special requests not listed on our repertoire for no additional fee.  Please see our page Policy for Song Requests for more information.

Bride’s Question:

Do we need to provide sheet music for ALL special requests that you do not have in possession?

Answers:

Serenata Strings asks that you purchase the sheet music to ALL special requests for us.

Bride’s Question:

Are there additional fees for set-up? Is there a sales tax on top of the rates?

Answers:

The rates offered are fixed.Serenata Strings will arrive 30 minutes prior to the start time to set up for no additional fee.

There is no sales tax on the rates.

Bride’s Question:

Are there travel fees for performing in the DFW area?

Answers:

The rates offered are fixed.Serenata Strings does not impose travel fees for locations in the DFW area.

Bride’s Question:

Can you please list the areas where travel fees will be imposed?

Answers:

Below is a list of the areas where a travel fee will be imposed:

  • Athens
  • Aubrey
  • Azle
  • Bells
  • Blum
  • Burleson
  • Canton
  • Cedar Hill
  • Celeste
  • Celina
  • Chico
  • Collinsville
  • Fairfield
  • Forreston
  • Glen Rose
  • Graford
  • Graham
  • Granbury
  • Gunter
  • Heath
  • Hillsboro
  • Justin
  • Kaufman
  • Kemp
  • Leonard
  • Mansfield
  • Midlothian
  • Nacoma
  • Paris
  • Quinlan
  • Royce City
  • Sherman
  • Springtown
  • Stephenville
  • Sulphur Springs
  • Terrell
  • Tyler
  • Valley View
  • Waxahachie
  • Weatherford
  • Whitesboro
  • Wichita Falls